Much like any electronic device, your hearing aids are made up of many small parts. They need to be maintained and occasionally serviced. If you should experience an issue that needs repair, bring them to us for a diagnosis. Generally, we can get them fixed using a number of tools and supplies that we have in the office.
However, sometimes a repair requires more than we are capable of handling. In this instance, we may need to send your hearing aids back to the manufacturer. In this event, we will work with you to make this as pleasant of an experience as possible. We will make sure to cover the details of your warranty and repair process clearly so you know exactly what to expect.